Policies for Training Services
Effective Date: April 1, 2025
1. Fulfillment Policy
PREMIERE Group at Real Broker, LLC provides professional training, development, and technology services exclusively to our affiliated real estate agents. These programs are not available to the general public and are not sold through our website.
Training services may be delivered in the following formats:
- In person at designated locations
- Virtually via video conferencing platforms (e.g., Zoom)
- Through pre-recorded online modules
Agents will receive full access details, schedules, and instructions to access these benefits as part of their onboarding process. For any issues related to training, access to systems, or other resources, please contact us at [email protected].
2. Refund Policy
We value your commitment to professional growth and strive to provide high-quality training experiences.
- Refund Eligibility: Refunds are considered if requested within 30 days after posting.
- Non-Refundable: No refunds will be issued if agents were active members of the company during the billing period.
To request a refund or rescheduling, please email [email protected] with your full name, training session, and reason for the request.
3. Privacy Policy
We are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
Information We Collect
- Full name
- Email address
- Phone number
- Payment details (processed securely via Stripe)
- Training registration information
How We Use Your Information
- To confirm your registration and deliver training materials or event information
- To communicate updates or changes regarding your training or access to systems
- To process payments securely through our third-party provider, Stripe
Data Security
We do not store any sensitive payment information on our servers. All payment processing is handled by Stripe, which uses industry-standard encryption and security protocols.
Your Consent
By registering for membership, you consent to the collection and use of your information as outlined in this policy.
Contact
For questions about your data or to request updates/removal, contact us at [email protected].